CRIMS
Incident Management
CRIMS is a secure digital service that connects citizens, victims, and witnesses with law enforcement for real-time incident management.
For Citizens
File reports in minutes, attach supporting evidence, and follow your case from submission through resolution. You stay informed at every step, with status updates and messages from the assigned officer.
For Law Enforcement
Administrators review every incoming report, assign priority, and route the case to the right officer. Investigators see only the cases assigned to them, with a full timeline of notes, evidence, and communication.
How it works
Citizens securely submit incident details and supporting evidence through a guided online form.
Reports are reviewed and processed by the administrator, then routed to the appropriate investigator.
Reporters receive status updates and can communicate with the assigned officer throughout the process.
Capabilities
Encrypted intake of incident details and contact information.
Upload photos, videos, and documents tied to each case.
Follow a case through review, investigation, and resolution.
Status changes and new messages appear without refresh.
Conversation thread between reporter and assigned officer.
Every action recorded with timestamp and actor.
Citizens, officers, and administrators see only what they should.
Row-level access control on every record.
Transparency
Trust grows when actions are visible. CRIMS keeps a permanent, timestamped record of everything that happens on a case so both the public and the administration can rely on the same source of truth.
Every report is tracked.
From submission to closure.
Every action is logged.
With actor, time, and context.
Status updates are visible.
Citizens see progress in real time.
Communication is preserved.
A complete conversation history per case.
Our commitment
Faster response times. Easier digital reporting. Active citizen participation. CRIMS exists to strengthen the relationship between communities and the people who serve them.
Community
CRIMS is built for the everyday citizen. The reporting flow is short, the language is plain, and the experience works on a phone, a tablet, or a desktop.
Operations
Administrators triage and assign. Officers investigate with a complete picture of the case. Every change is recorded, and the reporter is kept informed.