Contact

We're here to help.

For questions about your account, the reporting process, or partnership enquiries, send us a message and a member of the team will respond.

Reach out

For emergencies, please contact your local emergency services directly. The CRIMS support channel is intended for platform questions, not active threats to life.

General enquiries

support@crims.app

Office hours

Monday to Friday, 09:00 – 17:00

Response time

Within two working days